Effective Date: 15.03.2024
Last Updated: 01.11.2025.
Introduction
Welcome to Air Safaris 269 (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, fill out our contact form, or interact with our services.
2. Data Controller
The Data Controller responsible for your personal information is:
JDEK Solutions Pty Ltd Trading as Air Safaris 269
33 Ludlow Rd, E3 Fairview
Vredehoek, 8001 Cape Town
South Africa
Email: info@airsafaris269.com
3. Personal Data We Collect
We only collect personal data that you voluntarily provide or that is automatically collected through our website.
Information you provide directly:
When you contact us through our website or fill out a form, we may collect:
Name
Email address
Phone number
Trip preferences or messages you include in your inquiry.
Information collected automatically:
Through analytics and tracking technologies, we may collect:
IP address
Browser type and version
Device type
Pages visited and time spent on sitec.
Third-party tools used on our website
We use the following tools for analytics, performance tracking, and communication:Google Tag Manager (to manage analytics tags and monitor website performance)Meta Pixel (to measure ad campaign effectiveness and website engagement)Elfsight WhatsApp Widget (to enable quick contact through WhatsApp).These tools may use cookies or similar technologies to collect anonymous usage data.
4. Purpose and Legal Basis for Processing
We process your personal data only when there is a valid legal basis under the GDPR:
Purpose Legal Basis
To respond to your inquiries or trip requests Performance of a contract or pre-contractual steps (Art. 6(1)(b))
To manage communication and provide requested information Legitimate interest (Art. 6(1)(f))
To analyze website performance and improve user experience Legitimate interest (Art. 6(1)(f))
To measure advertising performance through Meta Pixel Consent (Art. 6(1)(a))We do not collect or store payment information on our website.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, track performance, and analyze engagement. When you first visit our website, you will see a cookie consent banner that allows you to manage or withdraw consent at any time.You can also control cookies through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.Inquiry and communication data: retained for up to 12 months after last contact.Analytics data: retained according to Google and Meta retention settings.
7. Data Sharing and Transfers
We do not sell, rent, or trade your personal information.Your data may be shared only with service providers who help us operate our website or analytics, such as: Google (for analytics)Meta Platforms (for advertising insights) Elfsight (for the WhatsApp widget). These providers may process data outside the European Economic Area (EEA). In such cases, your data is protected through Standard Contractual Clauses (SCCs) or other lawful safeguards approved by the European Commission.
8. Your Rights Under GDPR
You have the following rights concerning your personal data:Access:
Request a copy of the data we hold about you
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data (“right to be forgotten”).
Restriction: Limit how we process your data.
Portability: Request your data in a structured, commonly used format.
Objection: Object to certain types of processing, such as analytics or marketing.
Withdraw Consent: Withdraw your consent at any time for cookie or tracking data.
To exercise these rights, contact info@airsafaris269.com
We will respond within 30 days.
9. Data SecurityWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no online system is completely secure, we take all reasonable steps to safeguard your information.
10. Children’s Data
Our website and services are not directed at children under 16. We do not knowingly collect personal information from minors. If you believe that a child has provided personal data, please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:Air Safaris 269
Email: info@airsafaris269.com
Address: 33 Ludlow Rd, E3 Fairview, Vredehoek, 8001 Cape Town, South Africa
